The AA Online Training Academy
Online courses to help you achieve our prestigious Stars and Rosette status
AA Hotel Services have been recognising accommodation since 1908 and first introduced the star rating scheme in 1912, recognising and rewarding establishments for the quality and range of their services and facilities. The AA is the only pan-Britain assessing organisation and is the British Hospitality Association’s Patron Supplier for quality rating and assessment to the hospitality industry.
Our Guest Accommodation Quality Standards have evolved over the years to reflect consumer expectations within the industry and to ensure our ratings and awards are accurate, consistent and reliable.
Since 2006 we have shared these common standards with the three national tourist boards ensuring consistency with every accommodation rating scheme in the UK.
The Guest Accommodation Quality Standards outlined in this brochure are fundamental in achieving your nationally recognised and approved rating, so all establishments wishing to be affiliated with the AA should adhere to the specific criteria outlined on the following pages.
These standards are the basis for the inspections that will take place at your establishment - by reading and applying the criteria carefully, you can be confident that your establishment will meet the high industry standards required to become recognised by the AA.
We look forward to working with your establishment and promoting it through the AA Hotel Recognition Scheme
AA HOTEL AND HOSPITALITY SERVICES - Ratings and awards