The Role of a Line Manager

Being a line manager in every business is different, so how do you know how to be the best at it?

Many people find themselves promoted into the role of a supervisor, or line manager because they are experienced employees. But having these titles and knowing what that means for YOU in YOUR company can often be confusing!

In this course we’ll follow a structured process that will help you identify what your role includes and the skills you’ll need to be successful at it.

(Fully subtitled in English and Spanish)

Watch Intro Video

Find out more!

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Who is this course for?

  • Getting Started

    If you are looking to start your career in Line Management

  • New to role

    If you have been recently promoted to the role of a Line Manager

  • Managing Managers

    If you are a Manager of Managers looking to help them self-develop

In more detail

Let's look at the Aims and Outcomes

The aim of this course is to:

Provide clarity and guidance on the role of a Line Manager, and to enable you to grow and develop into a great people manager.  


By the end of this course you will be able to:

  1. State the role of a Line Manager
  2. List attributes of a great Line Manager
  3. Define four ‘focus’ personal/professional attributes
  4. Assess your current and future skills level against these attributes
  5. State your priorities for development and how to achieve them

Accompanied by a Downloadable Workbook,

Bonus PDF 12 Ways to Increase Your Manager Skills,

AND Completion Certificate!

Course Outline

  • 1


  • 2
  • 3


    • Intro to 'What makes a great Line Manager?'

  • 4


    • Intro to: 'Attributes of a Great Line Manager.'

    • What is an attribute?

    • Job Description - Examples

  • 5


    • Intro to 'Foundational and additional attributes'

  • 6


    • Part 1: Plotting your current attributes

    • Part 2: Plotting your future attributes

    • EXAMPLE of a completed wheel

  • 7


    • Intro to: Identifying your gaps and priorities

  • 8


    • In Summary

    • Continuing your Development

  • 9

    ...And finally

    • BONUS - 12 Ways to Improve your Line Manager Skills PDF


  • £49.99

    If you continue your development with the Lightbulb Management Development Programme the cost of this course will be deducted.

    Get started now

Instructor Bio

Nikie Forster

Nikie Forster

Convinced she was going to be a Radio One presenter from an early age, Nikie’s less than conventional route into the world of Learning & Development has given her a wide range of experiences and skills which enable her to create learning in almost any situation. Two decades later, having backed up these experiences with a plethora of professional qualifications, she now runs Curious Lighthouse Learning Consultancy where she enables Managers and Trainers to increase ​Confidence & Competence in themselves and others through creative, curious and credible training solutions. Find out more at

Testimonials for Nikie Forster

“It has been an absolute pleasure working with Nikie on the Lightbulb management development programme. Each session was hugely informative and great fun. In 4 short weeks I now have the tools to go forward and be a better Manager and guide the rest of my team to success. Nikie’s approach to training is so refreshing and like nothing I’ve done before. There was never a dull moment, and I was fully engaged the entire time. My whole working style has changed for the better already and I feel a new sense of passion for my role. To anyone looking to build on your management skills then look no further! Thank you Nikie!”

Lisa Atkins-Gough - Operations Manager

“Having completed my supervisor training programme with Nikie, I found her sessions to be both fun and informative. She seems to have this way of making you think and see things from different angles, and this has really helped me gain loads more confidence in myself, it is helping me deal with both home and work situations with a better outlook. I can’t thank Nikie enough for the confidence she has given me.”

Gemma Woodford – Shipping Supervisor

“I adore Nikie and her teaching style, I thought the course would be informative and teach me the basics, but it was so much more than this. Her teaching style was so refreshing as I was engaged the whole time making me think so much deeper into each subject. Having completed my course, we asked Nikie to come back and train eight more people. I know everyone took away as much as I did from the course, Nikie is able to work with an individual or larger groups but still make everyone in the room feel comfortable and listened too, giving everyone the opportunity to ask questions and give their opinions. It’s so nice to be able to be part of the conversation rather than just being talked at. She makes learning enjoyable and stimulating which is rare, I would highly recommend her and the work she does.”

Beth Ash - Production Manager

“Nikie has changed my life at work! She has worked with us in building trust and open communication within the management team. It has completely changed our communication style and has had a great impact on our moral.”

Hana ~ Senior Manager

Want something more in depth?

Check out the LIGHTBULB Management Development Programme