Housekeeping Essentials for Hospitality
Providing specialist housekeeping training focused on the best way to clean a guest room without missing anything out.
Specialist Housekeeping Training
Spend 20 minutes a day with us to work towards your CPD accredited certification
We take any person, anywhere in the world and deliver a specialist cleaning and housekeeping training programme that will instantly improve efficiency, staff retention and guest reviews.
Our 6 step by step modules include techniques that can be used straight away to set you on the path that matches the housekeeping protocol and standard found within the world’s top hotels.
The course is right for you if…
- You want to improve your skills for better job opportunities
- You are looking to train yourself or housekeeping staff for retention and consistency
- You are looking to improve your guest reviews through a better cleaning service
- You’re considering starting a cleaning business and would like to train yourself or staff
Who is this course for?
In more detail
Let's look at the Aims and Outcomes
The aim of this course is to: provide specialist housekeeping training that encourages an improved cleaning time for guest rooms. The techniques in this course will teach how you can improve your current cleaning routine, give better job promotion opportunities and improved guest feedback.
Outcomes
By the end of the course you will be able to:
- Provide housekeeping services that match the top hotels.
- Clean a room more efficiently without missing anything out.
- Reduce guest complaints.
- Achieve better guest reviews through cleanliness and hygiene.
- Improve your job performance and future prospects.
Course curriculum
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1
Welcome
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Welcome
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Introduction (Video)
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The key to efficiency
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Clean a room faster
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Entering the room
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2
A - Away with the old
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3
B - Bed
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B - Bed (Video)
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B – Bed (Recap)
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4
C - Chemicals
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C - Chemicals (Video)
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C – Chemicals (Recap)
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5
D - Dusting
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D - Dusting (Video)
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D – Dusting (Recap)
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6
E - Everything in the bathroom
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E - Everything in the bathroom (Video)
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E – Everything in the bathroom (Recap)
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7
F - Finish the bedroom and sanitise
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F - Finish the bedroom (Video)
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F – Finish the bedroom & sanitise (Recap)
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8
...And finally
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The Final Check
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Test your knowledge (QUIZ)
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Housekeeping Essentials for Hospitality Handbook
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How to 'GET YOUR CERTIFICATE'
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Price
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Get started now
£60.00
Instructor Bio
Edita Talat-Kelpsiene
[email protected]
Edita Talat-Kelpsiene takes her experience and skills and puts everything into her business. With over 15 years in the industry, Edita has an outstanding reputation and is renown with the largest and most prestigious hotels in London, Bahrain, Oman and Dubai. Edita’s first hand experience and speciality training has helped to form the modules at the heart of the 'Housekeeping Essentials for Hospitality', part of Spotlight Online Hospitality Training. Find out more at www.spotlighthospitalitytraining.com
Testimonials
“My company has used Edita’s experience and expertise for training new staff. Her approach to training is very specific and detailed, and Edita delivers the training with a lot of passion. My members of staff are all very motivated and willing to work. ”
Sebastien Boussan, Imagine Services, Southampton
“I completed two full days of training with Edita. We focussed on guest expectations, the importance of room cleanliness, how to avoid the main mistakes and the efficient ABC approach to cleaning a room. I took this training as part of a group, and enjoyed that we were all learning from each other and it was really helpful training, especially for new starters.”
Surendra Harmalkal, Kempinsky Hotel, Oman
